ServiceNow IRM · Risk & Resilience
Compliance that runs every day.
Regulated organisations in Luxembourg and across Europe face more frameworks, more evidence requests and less tolerance for gaps. RIZ-ON implements ServiceNow Integrated Risk Management so controls are monitored continuously and evidence comes from operations, not from email.
The challenge
Why it matters now
Evidence by email
Control owners spend weeks collecting proof before every audit.
Overlapping frameworks
DORA, NIS2, ISO 27001 and sector rules are managed separately, with duplicated controls.
Third parties out of sight
ICT providers are assessed once and then forgotten.
What changes with RIZ-ON
From — to
- Annual attestationsContinuous control monitoring
- One spreadsheet per frameworkOne control library mapped to many frameworks
- Risk in isolationRisk linked to services, assets and incidents
- Audit preparation projectsAudit-ready at any time
What we deliver
The work
- 01
Policy and compliance management
Policies, control objectives and controls mapped across frameworks.
- 02
Risk management
Risk assessment, appetite and indicators linked to the service model.
- 03
Regulatory programmes
DORA ICT risk, incident reporting and register of information; NIS2 and ISO 27001 controls.
- 04
Third-party risk
Vendor tiering, assessments and monitoring for ICT providers.
- 05
Audit management
Audit planning, fieldwork and findings in one place.
ServiceNow capabilities
On the platform
- Policy and Compliance Management
- Risk Management
- Audit Management
- Third-party Risk Management
- Regulatory Change Management
- Business Continuity Management
- Operational Resilience Management
- Continuous Authorization and Monitoring
We configure before we customise, so your platform stays upgradeable.
Our approach
The RIZ-ON model, applied
- 01
Understand
Assess regulatory scope, control library and current tooling.
- 02
Design
Design the integrated risk model, control mapping and ownership.
- 03
Build
Configure IRM and connect it to CMDB, incidents and vendors.
- 04
Activate
Migrate registers, train control owners and run the first assessment cycle.
- 05
Evolve
Automate control testing and indicators; extend to new regulations.
Business outcomes
What you should expect
- Less time preparing for audits
- One view of enterprise risk
- Demonstrable resilience to supervisors
- Lower compliance cost per framework
Related customer stories
Proof, not promises
- Customer service transformation
From IT service management to true customer service management
One case model and a clear view of customers, subscribed services and consumed services, giving every team smoother follow-up in a modern workspace.
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Related
Connected work
What should move next?
Tell us what you’re trying to change. We’ll help you determine the next move.