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RIZ-ON Fast Track · Implementation method

Implemented fast. Built to last.

Most ServiceNow projects start from a blank page and rebuild what has been built a hundred times before. RIZ-ON Fast Track starts from proven playbooks and a pre-configured baseline, so your teams spend their time on the decisions that are specific to your business.

Plan your Fast Track Watch it run

Principles

Why it is fast

  • Start from standard

    Workshops run on a pre-configured instance, not on slides. Teams react to something real.

  • Decide once

    Every design decision is logged, owned and turned into backlog automatically.

  • Automate the repeatable

    Migration, testing and documentation run on RIZ-ON tools, not on spreadsheets.

  • Go live to adopt

    Training, communication and hypercare are part of the plan from week one.

The method

From first workshop to go-live.

  1. Week 1

    Understand

    On-site discovery, current-state capture, playbook selection.

  2. Weeks 2–3

    Design

    Fit-to-standard workshops on a FastStart instance. Decisions logged, backlog generated.

  3. Weeks 4–6

    Build

    Accelerators deployed, integrations, migration and automated testing in weekly sprints.

  4. Weeks 7–8

    Activate

    Cut-over, role-based training, hypercare.

  5. After go-live

    Evolve

    Value tracked in RIZ-ON Pulse, improvements delivered through managed services.

Live run

A Fast Track project, end to end.

A compressed, illustrative run: discovery at the client, fit-to-standard design, accelerated build, go-live and value tracking, with the RIZ-ON IP that makes each step faster.

RIZ-ON Fast TrackCompleted

Illustrative client · Industrial group · ITSM + Employee Center · 6 countries

Engagement leadOn site with IT, HR and the service desk. Goals agreed: one front door, one process, six countries.

RIZ-ON appsLegacy tool data profiled: categories, groups and volumes imported for analysis.

Process consultantITSM Playbook selected: 46 reference processes pre-mapped to the client's organisation.

Process consultantFit-to-standard workshops run on a FastStart instance. Teams react to a working system.

Process consultant212 requirements captured, 81% met out of the box. Every decision logged and owned.

Certified Technical ArchitectDesign authority signs off architecture and CSDM model. 148 stories generated from decisions.

ServiceNow developersFastStart ITSM pack deployed: catalogue, SLAs, roles, notifications, dashboards.

ServiceNow developersIntegration Templates: Entra ID, Intune, monitoring and HR system connected.

RIZ-ON appsRIZ-ON Migrate: 180k historical tickets and 2,300 knowledge articles loaded and reconciled.

RIZ-ON appsRIZ-ON Test: 640 automated tests run nightly. 100% passing before user acceptance.

Certified Technical ArchitectInstance ready for go-live. Zero modifications to out-of-the-box code.

Change & training leadRIZ-ON Adopt: role-based training for agents and approvers, guides in EN, FR and DE.

Engagement leadCut-over runbook executed over the weekend. Live in six countries on Monday.

Engagement leadHypercare week closed. No priority-1 issue raised.

RIZ-ON appsRIZ-ON Pulse live: adoption, SLA and deflection tracked. Next: Now Assist activation.

Deliverables

  • Discovery reportCurrent state, pain points, priorities
  • Fit-to-standard decisions212 requirements · 81% standard
  • Solution design & CSDMSigned off by the design authority
  • Configured instanceFastStart ITSM + Employee Center
  • Migration report180k tickets · 2,300 articles reconciled
  • Test evidence640 automated tests · 100% pass
  • Training kitEN · FR · DE · role-based
  • Value dashboardAdoption, SLAs, deflection

Illustrative simulationEight weeks from first workshop to go-live, on a standard, upgrade-safe platform that people use.

The RIZ-ON toolkit

Our IP. Your head start.

Playbooks, accelerators and applications built and maintained by RIZ-ON. They close the gaps between standard ServiceNow and a working enterprise platform.

  • App

    RIZ-ON Scan

    Read-only instance analysis: licences vs usage, configuration, customisation, data health and process performance.

  • Method

    RIZ-ON Value Model

    Scores the platform on six dimensions and turns findings into a costed activation plan.

  • Method

    RIZ-ON Playbooks

    Reference processes, roles, data models and decisions for each ServiceNow module.

  • Accelerator

    FastStart Packs

    Pre-configured, upgrade-safe module baselines: catalogue, SLAs, roles, notifications, dashboards.

  • Accelerator

    Integration Templates

    Proven patterns for identity, HR, ERP, monitoring and security integrations.

  • App

    RIZ-ON Migrate

    Extracts, cleans and loads legacy records and knowledge with reconciliation reports.

  • App

    RIZ-ON Test

    Libraries of automated tests per module, run on every build and before every upgrade.

  • Kit

    RIZ-ON Adopt

    Role-based training, guides and communications in English, French and German.

  • App

    RIZ-ON Pulse

    Value dashboard after go-live: adoption, service levels, automation and licence use.

Fast Track packs

Ready for your module

  • ITSMFrom 8 weeks
  • HRSD & Employee CenterFrom 8 weeks
  • CSMFrom 8 weeks
  • SPMFrom 8 weeks
  • IRM / DORAFrom 8 weeks
  • CMDB & CSDMFrom 8 weeks

Business outcomes

What you should expect

  • Go-live in weeks, not quarters
  • A standard, upgrade-safe platform
  • Tested and documented by default
  • Adoption planned from day one

Your path with RIZ-ON

  1. 01AssessAdvisory Assessment
  2. 02ActivateFast Track
  3. 03RunManaged Services
  4. 04EvolveAI & myndy

Start in weeks.

Tell us which workflow you want live first. We’ll show you the Fast Track plan for it.

Start the conversation Or start with an assessment
Advisory Assessment · 4 weeks · fixed priceBook